Friday, July 14, 2017

The ECRI published its top 10 patient safety concerns for 2017

The ECRI published its top 10 patient safety concerns for 2017.
Although it is not mentioned in this report, human factors tools and methods can improve most of these patient safety concerns.

Wednesday, October 12, 2016

Safety improvements doesn't need to cost much

“The Dutch Reach is a practice where instead of using your near hand — usually the driver’s left hand — to open your car door, you use your far hand. Your right hand. In doing that, you automatically swivel your body. And you position your head and shoulders so you are looking directly out. First, past the rear-view mirror. And then, you are very easily able to look back and see if there are oncoming bicycles or cars or whatever.”

Saturday, April 2, 2016

Clinical Human Factors Group has published their Common Terms in Human Factors

Clinical Human Factors Group has published their Common Terms in Human Factors.
This is a 26 pages interactive catalog, written by Christine Ives and Steve Hillier.
The catalog brings not only the explanation but also examples for common terms.

You can find the document (pdf file) here.

Sunday, February 15, 2015

Cars' Black Box

The circumstance that led to more than 13 deaths linked to General Motors ignition switch defect will not be discussed in this post. However I would like to highlight the important part that the so called "black box" played in the investigation of these cases. 
The interaction between a complex technology and a human operator raise the need for an external, objective, source of information that can shed some light on what exactly happen during this interaction. Our default assumption that the technology part of the system was operating as expected and that the human operator is prone for error, need a reliable source of information that will tell us what actually happen. Now we just have to make sure that the 'black box" capture all the information that we need in order to understand what happened.

Monday, July 7, 2014

What Can Happen When Operators Rely Too Much on Automation?

I already referred to the danger in relying on automation. The Asiana Airlines Boeing 777 passenger jet, that crashed while landing at San Francisco International Airport on July 2013, is a good example for what can go wrong when operators rely on automation.

In a June 24 press release said NTSB acting chairman Christopher A. Hart: "In this accident, the flight crew over-relied on automated systems without fully understanding how they interacted. Automation has made aviation safer. But even in highly automated aircraft, the human must be the boss.".

This lesson must be learned before we start implementing automation in healthcare.

Sunday, June 22, 2014

Alarms in healthcare - not much has changed

The conclusions of this 2014 study - "Since 2005–2006 when the first survey was conducted, not much has changed. False alarms continue to contribute to a noisy hospital environment, and sentinel events related to alarm fatigue persist. Alarm hazards are a significant patient safety issue."